Shipping Information
Same Day Shipping |Order Status | US Orders | International | APO/PO Boxes
Same Day Shipping
We guarantee that your order will leave our warehouse the same business day!
It is now IMPOSSIBLE to place an order on our site that will not ship out the same business day. We've modified our shopping cart so that if it's not in our warehouse... you CAN'T put it in your cart.
If your order is placed before 4:00pm Eastern Time it will ship out that SAME DAY! This guarantee applies to business days only (Monday-Friday). Due to limited postal hours we are unable to guarantee shipments on weekends and postal holidays.
Unfortunately, orders that are paid for by Check or Money Order do not qualify for same day shipping guarantee.
There are some situations in which it is necessary for us to temporarily place a security hold on an order. These situations include but are not limited to: non-matching billing address or large orders containing a different shipping and billing address. All security investigations will be conducted within one business day. If it is necessary for us to hold your order for security reasons we will expedite your order at our expense.

Order Status
There are two ways to check on the status of your order:
You will be emailed a invoice and shipment notification with tracking in available once your package leaves our shipping center. This will notify you of your tracking and/or shipping information as well as include a copy of your sales receipt.
You can also find the status of the order you've placed by logging onto your account online. You can do this by using the link below:

If you don't know your account number and password, please check your email account. Account information was sent to the email address provided upon checkout with the password and user name. If you have forgotten your password you can have it emailed to your account at the sign-in page.
US Orders
US Orders
LostGravity.com and the Magic Geek offer several USPS, UPS and FedEx shipping options. All rates are calculated by the package weight and shipping zone. All shipping prices will be calculated upon checkout.
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| UPS Ground |
| Guaranteed delivery within one to five business days depending upon the origin and destination. |
| USPS Priority Mail |
| Delivery in 2-4 business days to most US addresses. |
| FedEx 3 Day Air |
| Guaranteed delivery by end of 3rd business day to most US addresses. |
| FedEx 2nd Day Air |
| Guaranteed delivery by 4:30 p.m. the second business day to most US addresses. |
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| Guaranteed delivery by 3:00 p.m. the next business day. |
| FedEx Priority Overnight |
| Guaranteed delivery by 10:30 a.m. the next business day. |
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| USPS Priority International |
| Global service with delivery in 2-3 weeks. |
| FEDEX International Priority |
| Worldwide delivery service in 2-4 days. |
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Special Note:
Our carriers regular business days are Monday - Friday.
Important Note on International Shipments:
When shipping internationally, we are required to fill out a customs declaration form detailing the package contents and value. Please be aware that many countries impose import duty on packages. These tariffs are the responsibility of the customer to pay. Please check with your local customs and excise agencies to understand the tariffs in your country.

APO/PO Box Orders
UPS will not deliver to P.O. boxes. Please use USPS Priority Mail Shipping on the checkout shipping page.
Missing orders can only be traced after 15 business days from the ship date. Replacement orders or credit for damaged or missing orders will not be issued until the US Postal Service has approved the claim; the claims process could take as long as 4 - 6 weeks. The US Postal Service imposes weight and size limitations on shipments to some locations. Please consult your local postal office for more information.

Magic Geek and LostGravity.com are not responsible for shipments which are delayed due to causes beyond the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters. |